Support Options For Medisoft

We support all versions of Medisoft

 

 

 

 INDEX


Fee-Based Support

Free Support

Recommended Backup Procedure

 

 

 

 FEE-BASED TRAINING AND TECHNICAL SUPPORT OPTIONS

1. Training Material - Medisoft Interactive Training CD ROMs. Set for $499.

2. Hourly Training – Training support at $125 per hour, to be used in 15 minute increments. Remote/online training requires a high-speed internet connection. See bundled hours below for greater savings.

3. Hourly Technical, and/or EDI Support – Technical Support and/or Electronic Claims Support at $125 per hour, to be used in 15 minute increments. Remote/online support requires a high-speed internet connection. See bundled hours below for greater savings.

4. Bundled Hours: For greater savings, pre-purchase bundled hours of phone training or support. To be used as needed during one year: 3 hours/$300 (20% Savings) 6 hours/$525 (30% Savings)

5. Yearly Technical Phone Support – Unlimited technical support is a flat rate of $1450 per year, for 1 contact in your office. Remote/online support requires a high-speed internet connection. Database corruption repair and training are not included and are listed separately.

6. Yearly Technical & Training Phone Support – Unlimited technical support and up to 12 hours of training is a flat rate of $2450 per year, for 1 contact in your office. Additional training hours will be billed at the hourly rate. Remote/online support requires a high-speed internet connection. Database corruption repair is not included and is listed separately.

7. Data Corruption/File Repair – Repair of corrupted database: $399 minimum.

8. Electronic Claims Setup - For electronic claims with the Revenue Management Module. Direct Module: $399 or McKesson Clearinghouse: $599. Please see above rates for support after setup is complete.

9. Medisoft Database Conversion If you have a MS Excel, Text, or CSV file, we can import data into medisoft. Please call us for pricing info.

10. Medisoft Clinical Users - All technical support, training and/or electronic claims support is $125 per hour.

 

FREE TRAINING AND TECHNICAL SUPPORT OPTIONS

Phone - One hour of free phone support is included with your new purchase of Medisoft Advanced, two hours with Network Professional. Remote/online support and/or training require a high-speed internet connection.

Help Button – Support may be obtained by using the Help button on any page of the Medisoft program.

Manual – A Medisoft program manual is on your installation CD ROM.

 

All major credit cards are accepted.

ALL PRICES QUOTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.

 

 

 

 

 

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RECOMMENDED BACKUP PROCEDURE

WARNING

IT IS IMPERATIVE THAT YOU DO REGULAR BACKUPS

DATA CAN BE PERMANENTLY LOST WITHOUT A BACKUP

 

 

 

  Each Practice that is set up in your Medisoft program should have its' own set of disks. 

You will need to open each individual Practice and back up each one separately.

 

 Here is the recommended sample of the backup procedure for Disks, Tapes, USB Drives or CDROMs:

 

 

 

 

**Once a week take the backup off-site. 

**A good place to store the monthly backup disk is in a safety deposit box at your bank.

   

 

ü      REMEMBER TO BACKUP YOUR DATABASE DAILY

ü      WE RECOMMEND WEEKLY BACKUPS BE STORED IN AN OFFSITE LOCATION

ü       REMEMBER TO ‘COMPACT AND REPAIR’  WEEKLY

 

 

 

 

 

Are you experiencing a Medisoft Error? Then follow this link to learn more about Medisoft Errors

For more information on the Medisoft Database please visit our Medisoft Database Page

 


Medisoft ANSI 5010 Compliance? Click here to get the lastest on the new Medical Billing EDI Requirements.

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Computerized Business Systems;
Phone:  941-743-6666
Toll Free:  888-691-8058
Fax:  503-907-7680

email us for your medical billing software Email to:  info@MedicalBillingSoftware.com

Computerized Business Systems
23263 Harborview Blvd.   Suite #1
Port Charlotte, FL 33980

 


Medisoft is a product of McKesson Technology.
Computerized Business Systems is an Independent Medisoft Certified Platinum Dealer
and not affiliated with Medisoft in any other way.
All trademarks are the rights of the respective owners.
Copyright 2011

 

 

 
 

 

 


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