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MEDISOFT V20 System Requirements and Technical Specifications

(Remember That There is No More Support for Windows XP)

Preface:  Our medical practice management software program does not require a very complicated computer or network infrastructure or complicated server.  However, there are some "basic" tenets that will make your life easier.  First make sure you ALWAYS use an operating system designed for Business use, not home use.  That means if is says HOME or BASIC in the name, it won't work and is not supported. Only Professional or Ultimate operating systems are supported, or Server 2008 R2 or above for servers.  

The Second rule to remember is that wireless networks are NOT SUPPORTED.  Wireless networks work fine at home and in simple offices that only browse the internet or share word or other simple files.  Medisoft uses a database that gets shared over a network, and this requires a HARD WIRED NETWORK with preferably Gigabit Speeds for optimal results.  Using a wireless network is just like using a wireless phone, you get dropped calls, garbled conversations and silence gaps -  All these problems can corrupt your database (which can result in data file repair costing at minimum $499), and besides, wireless is still so much slower than a hard wired gigabit network.  So, DON"T USE WIRELESS NETWORKS!

  Thirdly, software firewalls and antivirus programs usually tend to be overly protective and many times identify Medisoft and its files as a threat and try to quarantine it or some of its files needed for everyday use.  So be sure that whatever AntiVirus and Firewall software you get, that it has the ability to "exclude" files, folders and "ports" so Medisoft can work correctly.  Medisoft does not have viruses, but because it uses the internet also for verifying registration, for sending electronic claims, AV and firewalls tend to try to block it.  (For network versions, and when using the advantage database, open tcp and udp port 6262 on the server.)

  Fourthly, and lastly, many support issues arise from the fact that network sharing and permissions are too "Strict" or too Restrictive (for example, a network share might be setup for only read access), or the program may need to "Write" information to the hard drive and it doest have permissions or security to do so.  So when troubleshooting why medisoft network professional won't work correctly (especially the first time), be sure everything is as "relaxed" as possible in terms of permissions and security.  Once you get it working properly, then if you need more restrictions, implement one at a time to see if that setting prevents the program from starting. Or better yet, purchase support for installation and setup to prevent the headaches to begin with.

Minimum for Basic and Advanced

Recommended for Basic and Advanced

Minimum System Requirements

Display Monitor 1024x768 (1280x800 widescreen display)

Intel Pentium 4 2.0 GHz Processor

10 GB of Storage Space

4 GB of RAM

Windows 7 Professional or Ultimate 32-Bit or 64-Bit

Windows 8 Professional 32-Bit or 64-Bit

DVD-ROM is required for installation

Recommended System Requirements

Display Monitor 1024x768 (1280x800 widescreen display)

Intel i3 or higher Processor

20 GB of Storage Space

8 GB of RAM

Windows 7 Professional or Ultimate 32-Bit or 64-Bit

Windows 8 Professional 32-Bit or 64-Bit

DVD-ROM is required for installation

Minimum for Network Professional

Recommended for Network Professional

IMPORTANT: You must have an Internet connection to use Network Professional.

Minimum Workstation System Requirements

Display Monitor 1024x768 (1280x800 widescreen display)

Windows 7 Professional or Ultimate 32-Bit or 64-Bit

Windows 8 Professional 32-Bit or 64-Bit

Intel Pentium 4 2.0 GHz Processor

10 GB of Storage Space

4 GB of RAM

Network Card (NIC): 1Gbps

DVD-ROM is required for installation

Recommended Workstation System Requirements

Display Monitor 1024x768 (1280x800 widescreen display)

Windows 7 Professional or Ultimate 32-Bit or 64-Bit

Windows 8 Professional 32-Bit or 64-Bit

Intel i3 or Higher Processor

20 GB of Storage Space

8 GB of RAM

Network Card (NIC) 1Gbps

DVD-ROM is required for installation

Supported Server Operating Systems

Windows 7 Professional or Ultimate 32-Bit or 64-Bit

Windows 8 Professional or Enterprise 32-Bit or 64-Bit

Windows Server 2008 Sp2 or higher 32-bit

Windows Server 2008 R2 or 2012 Server 64-Bit

Windows Server 2012 32-Bit or 64-Bit

Recommended Server Operating Systems

Windows 7 Professional or Ultimate 32-Bit or 64-Bit

Windows Server 2008 R2 or above.

Minimum Server System Requirements

Display Monitor 1024x768 (1280x800 widescreen display)

Intel Core 2 Duo 2.0Ghz Processor

20 GB of Storage Space

8 GB of RAM

Network Card (NIC): 1Gbps

DVD-ROM is required for installation

Recommended Server System Requirements

Display Monitor 1024x768 (1280x800 widescreen display)

Intel i3 or higher Processor

40 GB of Storage Space

16 GB of RAM

Network Card (NIC) 1Gbps

DVD-ROM is required for installation

Mobile Devices

iPad with iOS6, iOS7 or iOS8

iPhone with iOS6, iOS7 or iOS8 (The Patient Intake feature is supported only on the iPad)

* Before installing any newer operating system, service packs or releases, call our technical support department.

* You must meet the minimum system requirements for your operating system. An internet connection is required

* The above requirements are for the Medisoft software only. If you decide to run additional services (for example: DNS or Active Directory) you will need to add additional CPU’s and/or RAM.

* Microsoft Home products, Windows XP, Microsoft Small Business Server, and Windows RT on the ARM processor are not supported. Windows Server 2003 will no longer be supported as of July 2015.

* Medisoft 20 is a 32-Bit application, and on a supported 64-Bit platform, the application will run in a 32-Bit mode.

* Wireless networks or VPN’s may be used only if connecting to a Terminal Server, otherwise wireless networks are not supported.

* Above is for Medisoft Billing software only. Medisoft Clinical users, please call for system requirements.

* We are not responsible for hardware and /or software incompatibilities.

Technical Requirements are subject to change without notice

Advantages of Our Claims Submission Program Software

Our software program is terrific for medical offices; and medical billing services. Our program for medical practice management is designed especially for windows.
Our claims program is easy to use especially in the windows environment. Our free quick start how to use "Medisoft" video training will help you understand how to quickly enter the CMS 1500 claim form info. Our medical billing service software is also affordable and priced well below other programs costing thousands of dollars more. Click here if you are interested in McKesson Practice Choice web based emr software.

What our
Customer Saying

"We gave up an expensive program to use Medisoft. I have no regrets."

-- Jackie Barnes, Office Manager

Get in Touch with Us


Computerized Business Systems

23263 Harborview Blvd. Port Charlotte, FL 33980

Computerized Business Systems;
Phone 1-941-743-6666 Toll Free: 1-888-691-8058